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CERTIFICATIONS: Microsoft Certified Professional (MS MAIL for PC Networks)
Mass Board of Education Certification for Technical Schools
PROFESSIONAL ORGANIZATIONS: Secretary Greater Boston AutoCAD Users Group 1988-1991
CIVILIAN SECURITY CLEARANCE 1986

EDUCATION

CLARK UNIVERSITY CCI, Dip[loma Client Server Development 2002
LEXICON SYSTEMS, Course in SGML
STREAM INTERNATIONAL, NT4 Server, MS Mail, Win95, Outlook
CORNERSTONE BIBLE INSTITUTE Diploma in Theology 1981
UNIVERSITY OF LOWELL, 1974-1977 in Classical Music and Math
NORTHEASTERN UNIVERSITY, 1973- 74 Undergraduate courses in Chemistry

PROFESSIONAL EXPERIENCE

Internet Development Consulting, Boston

Web Designer & Developer

9/2006 to Present

Provide ongoing support for several commercial and legal websites to include writing articles for the web and updating html pages using Dreamweaver individually and on a team. Working on .ASP pages for medical and education sites for data collection using MS ACCESS databases to be used in patient analysis. Make use of Cascading Style Sheets (CSS) for text and positioning of objects.

WEBPATH, Cambridge, MA

Web Designer with Support

9/2002 to 9/2006

Produced original web site designs, digital photography and composition, development and deployment using HTML, VB, SQL, ASP, JavaScript, VBScript, Dreamweaver 8, Homesite and Ultradev and connections to ACCESS Database. Setup LAN with desktop PCs and laptops in peer-to-peer network with 2000 Pro, Win 95 and Linux and printer. Provide telephone, online and on site ongoing support for web clients as required.

ASTRAZENECA, Waltham, MA

Web Developer

6/ 2002 to 9/2002

Completed three projects for major Pharmaceutical company; Web applications being data collections via ASP and MS ACCESS for HR department to determine health services analysis.

INCERT, Cambridge, MA

Technical Support Engineer

1/2001 to 7/2001

Supported C++ and VB debug application software on 24 x 7 basis via telephone and e-mail for pre and post sales clients. Installed Pivotal Knowledge Management system. Assisted in Planning Technical Support infrastructure. Tested applications for QA tracking bugs in Test Track defect tracking system.

IDIOM, INC., Waltham, MA

Technical Support Engineer

6/2000 to 1/2001

Provided Telephone and E-mail support for web globalization and localization software, World Server in UNIX (Solaris) environment. Was responsible for In house Training of clients on software. Qualified and tested client issues & distributed defect patches. Chaired internal hand-off meetings between Professional Services and Technical Support.

APPLIX, INC., Westborough, MA

Customer Support Engineer

1999 to 1/2000

Supported Client/Server CRM Software via telephone and e-mail. Tested customer databases against table anomalies and ODBC connection problems. Responsible for troubleshooting and resolution of MS SQL and Oracle databases. Wrote documentation (technical tips) for in-house or customer use.

DATAWARE, Cambridge, MA

Customer Support Rep/QA Engineer

1996 to 1999

Supported CD-ROM data write/retrieval software for Databases & electronic publishing. Provided On Site & Off Site Training of customers. Tested proprietary database applications and source data. Designed and managed Support Intranet Web site. Created Access defect tracking database. At LEDGE MULTI MEDIA prepared graphics for National Geographic project with Macintosh Computers using Adobe Photoshop. Also used SGML for Financial Applications. Tracking with LOTUS Notes.

STREAM International, Canton, MA

Network Support Representative

1994 to 1996

Provided telephone and e-mail support for enterprise wide e-mail systems for Microsoft Mail Server and Outlook Client. Received training in NT Server and Windows 95 and Outlook Client. Provided Training in Microsoft applications. (Windows 95 and NT). Wrote “Technical Tips” for in house training purposes.

CLARK UNIVERSITY CCI

Client Server Development

February 2002

Awarded Master Certificate: CLIENT/SERV and VB/ASP, HTML, Workshop in SQL, VB & Java Script

MICROSOFT CERTIFIED MCP	Microsoft Mail for PC Networks 3.2	Tech Support at STREAM January 1996
MASSACHUSETTS CERTIFICATION	Technical School Instructor WTI	CAD Instructor at WTI Boston 1991-1994

WOMEN'S TECHNICAL, Boston, MA

CAD Instructor

1991-1994

Taught drafting and Computer Aided Design and Managed computer labs for 900 hour course in Drafting Technology